I signed up 6 months ago and was never told if my dog died, I had to pay the whole balance of services off. I told them that I felt it was the medicine because she didn't have seizures until she started the medicine. Next, pet owners should submit their request in writing, either via email or mail. When I protested, they did nothing to appease me, and would not cancel the contract until the expiration date of October. All of this was not in the "plan" so I had to pay for it out-of-pocket (around $1000.00). I'm sorry I didn't do further research before I bought the banfield wellness plan for both my pets. Pet wellness plans. Banfield Wellness Plan Review: Is It Worth It? - Canine Journal Tell us a little bit about yourself and your BFF. the dog lay dying. In the unfortunate event of your pets death, contact Banfield customer service to discuss your options. 10075 almeda genoa road. For all these reasons that I have read, I do not recommend using the services of Pestmart, mistreat our pets, care service is lousy, the plan for my pet I just renewed, CAN NOT CANCEL, then I left alone change store and wait until February 2017, really is a steal, I regret having taken this plan, but what if I'm sure is not the committee recommends for nothing, because even for supplements pets are thieves, much more expensive than in other stores, even online, DO NOT RECOMMEND ANYONE, I'm really upset, THESE PEOPLE LOSE A CUSTOMER MORE. After we got involved, Banfield waived their policy and allowed Truax to cancel with no further charges. If you have questions about your pets OWP, please call us at 1-888-649-2716. She then said to ignore any mail sent to me as it may get generated in error while they process my cancellation. Additionally, if a pet owner moves to a new area, they can save money by switching to another veterinary clinic that is closer to their new home. You can voice other concerns or raise a complaint on the same number. https://www.banfield.com/pet-healthcare/optimum-wellness-plans/frequently-asked-questions#/owp-cancel. No worries. Make an appointment. So with eight months to go on one plan, they will not let me out of the contract. The knocked him out to draw blood. I told her that I paid even when we hadn't used it. Before cancelling a Banfield Wellness Plan, it is important to consider the advantages and disadvantages. After 2 doses his face is almost back to normal. To cancel your Banfield Wellness Plan, youll need to call their customer service number at 888-649-2716. They had us in one of there rooms and sampled the blood and found that she was anemic, had low red blood cell, white blood, cell and platelet counts and they had her hospitalized for about 4 hours and called us saying that she needed 6 radiology scans on top of a numerous amount of labs which cost us around 5$571.76 when she didn't even need x-rays!
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