CEO Sean Doyle reportedly said in a recorded message to staff in March that passengers were "rightly fed up" with BA's issues, but he added that there were no quick fixes, and likened . Airbnb banned me because I used to live in Russia. Maybe that price is a bad example, but you get my drift. Remember Margaret Thatcher covering the tail fin? (for sending copies of documents or receipts) Please do not send multiple faxes for the same enquiry, as this can slow down response times. Companies don't like to give your money back especially if it's a fee. The one tray option in Club is also grating. Sean Doyle's personal email address is se****e@gmail.com What is Sean Doyle's business email address? at When Tom Stevens, in response to a question about Willie Walshs comments about IAG splitting BA off from the group (probably out of context) said that Willie had no insider knowledge of BA or IAG which was a ludicrously stupid thing to say of the man who led BA for years and was instrumental in the formation of IAG. British Airways boss Sean Doyle pledged on Friday to rebuild relations with customers and staff and restore the airline's reputation for premium service as the industry recovers from the. He may have a generous Irish heart but his company finally became a lost cause when they disastrously employed a bonus chasing Spanish discount airline CEO who only knew how to cut and not invest. Thanks Millie for the perspective. at As someone who has flown throughout the pandemic (rules permitting) its frustrating to see the decline of BA. We were rebooked onto a GLA-LHR which gave us 2 hrs to transfer from LHR to LGW at our own cost. Why did the senior cabin manager allow that to happen.? Its certainly you who makes us fly, and we cant wait to welcome you back. British Airways CEO and key executive team | Craft.co # Food. I asked for a Jack Daniels and ginger ale that wasnt available. Their smiles and their enthusiasm to . I mostly fly paid for F. Every so often I do use 2-4-1 but realistically if I want to fly F I do. Unlike any other airline in Europe it has a very effective domestic long haul competitor on all its most important routes and unlike the Middle East carriers, it has to make money and receives no covert support for its Government/owners. In addition, were working hard to improve the quality of the meals and choices we serve across all cabins and rolling out our Club Suite on as many aircraft as we can, as quickly as we can. Ive now got another tier point error to clear up and Im not looking forward to another hour of lift music. Is this British Airways flight bad enough for you? If Ive done it how many thousands of others have costing BA millions in lost revenues. And our colleagues are excited. Spent an un, Thought @etihad was impressive in business class f, The stunning adults only Sunset Pool at the @waldo, Final early morning beach visit @movenpickalmarjan, Breakfast influencer style with a floating scrumpt, A stunning night at @sonara_camp in Ras Al Khaimah, First time on @klm long haul and lucked out with a, Travel companies, luggage, travel tech & apps, Virgin Atlantic and Virgin Atlantic Flying Club, The call centre wait times and social media.