Hello Maxine,Thank you for your review - I'm sorry to hear of your disappointment concerning the latter half of your journey.Please do not hesitate to contact us via [emailprotected] should you wish to provide further feedback on this.Kind regards,JamesBrittany Ferries. Brittany ferries rip off Unless a Thank you for your constructive feedback about electric cars.Best wishesLucyBrittany Ferries. No body ever answers the phone. Terrible service. Today my bookings for B/Ferries and campsite in France, booked through the CAMC, were refunded to my bank account in full to the last penny. Ferries If I could give no stars I would have. Very efficient and helpful service from Jessica despite the fact that she had to overcome some technical issues with the booking. Kind regards Leah Brittany Ferries. Itll be interesting to see how much they hike the premium. I have been unable to locate your booking to record this compliment for the crew. :)We look forward to welcoming you on-board in the near future.Best regards,JamesBrittany Ferries. Please reset the password again. REFUNDS They will answer your email as soon as possible. WebThe company does not allow any cancellations at all within four hours of travel, and refunds are limited before that. Choice between a refund and credit to be given. Food was generally good, but perhaps more fruit might have been made available. Experience on board was good - adequate if not luxurious, pricey but OK! Phone Call 0330 159 All Discounts Live And Tested.It's a great chance to have 100Percentpure's promotions. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. I'm grateful to hear that my colleagues were able to assist you in amending your booking multiple times as the current situation has progressed.We look forward to welcoming you back on-board in future.Kind regards,JamesBrittany Ferries, Thanks to you all for your patience with myself and others who have had to change their bookings- Many thanks and keep safe during these uncertain times- Thanks again to you all at Brittany Ferries- regards Barbara Lister, Hello Barbara,Thank you for your review. It goes against our guidelines to offer incentives for reviews. All affected bookings were automatically cancelled and offered a refund credit note. So sorry but Santona was not upto our expectations. Date of experience: August 2020 Ask tracyoverton01 about Brittany Ferries It is a tool so that people have to upgrade. Keep your mobile phone operational in the days before the crossing, and check for text messages from the ferry operator. For traveling from Portsmouth to Le Havre by ferry, these Portsmouth and Le Havre maps will help you determine the driving route to and from the port. I will in future be looking at using another company. All affected bookings were automatically cancelled and offered a refund credit note.Our contact centre was and is still open, but we've had to close most of our telephone lines & temporarily resort to an email only customer support network due to the demand.