Mears makes much of being a high quality and socially responsibly company. The managing director is Willie Docherty, whose wife Sadie Docherty was Lord Provost of Glasgow between 2012 and 2017. On the flip side, if you have a positive comment about their service, please let them know so that it can be developed as best practice. However, staff turnover remains, in Mears words, unsustainable. If you wish to log a formal complaint, please complete the complaint form found at Agility Logistics Defense & Government, and direct your complaint form submission directly to QualityControl@Agility.com. Asylum Housing - Welcome to Bradford Absolute cowboy outfit. If something is broken or you have a leak in your house or flat, phone Migrant Help. My house wasnt attended at the time as i was staying with my boyfriend and his parents due to my mental health being really bad. I cannot understand why South Camb's council renewed their contract! If you have an issue with Mears, please read on for the complaints process you should follow. The overcharging came from another company sub-contracted by Mears but the councils audit review found that it had not been picked up because of insufficient control mechanisms operated by Mears. The councils report also acknowledged a general break down in trust between the council and Mears. Long term debt amounted to 51 million in 2017, down from 60 million the year before, all arranged through credit deals with Barclays and HSBC banks. These items are required to enable basic website functionality. As mentioned above, it boasts that one of the key features of its placemaking business strategy is: Blurring of the boundaries around social, affordable and private rented housing. SW1A 2HB. Advertising networks usually place them with the website operators permission. Over 40% of Mears care workers left the company last year. Ask for a complaint timeline ask for a clear timeline of how the complaint will be dealt with. Download Service provided accommodation Common Law Claims. If you remain unhappy with the outcome of our internal complaints process, you have the right to take your complaint to either of these bodies. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences.