You can always contact the Plan Administrator (Southwest Service Administrators, Inc.) at 855-215-2039 if you have a question about your benefits. Once a provider has used the SSA Web portal for assistance, they will receive an audit number. (Networks may require In-Network providers to submit electronically.) Please refer to the members ID card for EDI filing information. You may also email directly to our policy holder service department and a customer service representative will research and email you with answers to your questions. Shasta is a third-party plan administrator (TPA) with state-of-the-art technologies, flexible solutions, and customized services for the management of self-funded health benefit plans. Shasta Administrative Services A current Audit number received within the last five business days will be required to access information should you need further assistance with the Customer Service team. 1-866-745-1791. Southwest Service Administrators, Inc. For more information, see the developers privacy policy. Customers - Southwest Service Life Provider portal Access resources on the provider portal. for members in Bernalillo, Sandoval, Torrance & Valencia Counties, UnitedHealthcare What is the process of filing claims electronically? All Rights Reserved. Espaol | / | Tagalog | Franais | Ting Vit | Deutsche | | | | | | | Italiano | Portugus | Kreyl | Jzyk | Polski | | Pennsylvania Deitsch | Mon-Khmer | Din bizaad. When it comes to your health care, you have options. This website and the contents contained herein are not intended to verify eligibility nor be the appropriate mailing address for claims. Southwest Service Administrators, Inc. Login/Register Welcome Providers! Founded: 1995. Find the best type of location to fit your needs. SWHR System Access Request Form for PCP Offices, SWHR System Access Request Form for Specialty Offices. Providers have several convenient options for submitting claims: Providers need to submit a clean claim with all required fields completed. Want to view your claims and don't have an activation code? Because ourSee this and similar jobs on LinkedIn. para nos informar sobre o problema. If you are not sure if you have an account or if you forgot which email address you used click here. Southwest Service Administrators was created in 1995 as an independent Third Party Administrator ("TPA") to provide unique and specialized services to labor-management, Taft-Hartley Trust. PSWA - Portal www.amerihealth.com/directship Si continas recibiendo este mensaje, infrmanos del problema Our provider eligibility portal is available 24/7 and will allow you to check benefits and eligibility with a couple clicks of a button. Locations & Service Hours Office Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Covina, CA 1055 Park View Ave, Suite 111 Covina, CA 91724 San Diego, CA 4161 Home Avenue Second Floor San Diego, CA 92105 Honolulu, HI 560 N. Nimitz Hwy Suite 217E Honolulu, HI 96820