That should have given me a refund of $1807. I elected to have my fees paid from my Federal tax return. Even when they are closed, you may be able to get automated info, or you can log in as above. Have you talked to a SBTPG customer support agent by phone? I had a deposit in my account from tax products pe1/sbtpg llc. Some Americans have been surprised by a deposit from the Internal Revenue Service in their bank accounts. Click onTax Toolson the left side of the online program screen. You have clicked a link to a site outside of the TurboTax Community. How much did you get the very next day for the Stimulus? It also shows their business hours. for their personalized refund status and can reviewTax Season Refund Frequently Asked Questions. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. So Im literally missing thousands! Once your federal return has been accepted by the IRS, You need your filing status, your Social Security number and the exact amount. No telling who might try to contact you and spam/scam you. A refund from a filed tax return, including an amended tax return or an IRS tax adjustment to your tax account this will show as being from the IRS (IRS TREAS 310) and carry the code TAX REF.. why dont u reply to my message? Here's something else you can check. So that adds up to $120 (or $125 if you are in California.). Ion even know what pe3 stands for, just hoping that's not my tax return. Check this IRS "Where's My Refund" tool to see if your Federal refund has been released and sent. Or if you want to phone the IRS, you may be able to inquire. I WILL NEVER USE THIS SERVICE AGAIN. Tax Products Pe1 Type: Sbtpg Llc Id: 3722260102 Co: Tax Products Pe1 Even when they are closed, you may be able to get automated info, or you can log in as above. The IRS sent your federal refund to the third party processor, Santa Barbara Tax Products Group, so they could deduct the TurboTax account fees and their service charge. So why is my return $500 less? Millions of taxpayers have not yet received there federal tax refunds.