So while some people may have succeeded in getting a better deal after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. If youve moved, well send your final bill to your new address within two weeks providing you told us your new address. We're aware of an issue relating to the registration of a new online Virgin Media account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Scan this QR code to download the app now. Please remember to keep your personal information private, MyVM online account registration (multiple issues), Known Issue - DEF01 when registering new account (RESOLVED). Were sorry you want to leave us. Plus, you can roam in 75 destinations worldwide at no extra cost, and get up to 150 off a connected device when you take out a phone on a new O2 Connected Plan. The current TV packages are confusing me though. Your final bill will cover the package costs for your final month, plus any usage or additional charges up to your disconnection date. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. That's a huge increase in your monthly outgoings once your contract ends. If you want to avoid a price hike from Virgin Media and switch to a cheaper broadband deal, the 30-day window is your best opportunity to do so. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We recently had some work done on our sitting room which meant we could not use the tv for several weeks, and realised we did not miss it that much. When I click on change package it sends me straight to webchat (telling me its better!). Depending on how much you pay for your current Virgin Media package, your price likely went up by at least 2-3 per month. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date (we need this time for your account to be updated with any additional charges or credits once your account has been closed).