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If you are unable to resolve the issue with the person responsible, you can report a nuisance noise to us: Unless you have an active complaint formally logged with this service, please do not send us any visual or audio recordings such as mobile phone videos, Noise App recordings etc; they will not be accepted and will be deleted. This service is contactable at those times on. 11th November 2021 07:00. Or by navigating to the user icon in the top right. To report housing repairs that is a threat to life, press 2. Unfortunately, we do not accept anonymous complaints. hb```b`` Neighbour nuisance and anti-social behaviour - Local Government and Here's some handy hints on what to do, Sign up here to get the CardiffOnline newsletter sent straight to your inbox. 0000009480 00000 n However, you should approach your neighbour carefully if you think that they might react negatively. You may contact the Ombudsman at any time, however the Ombudsman recommends that you give the Council an opportunity to deal with your complaint first. 0000012389 00000 n "Last year, officers attended the site and were satisfied that it was a nuisance.". Some service users will not accept a decision taken in relation to their concerns or may contact the Council persistently about the same issue. Follow up action may be required to take place during normal office hours. If your neighbour is a tenant, you could contact their landlord. CF10 4UW, All Councillors at Cardiff Council are subject to a This team is usually your first point of contact as a private renter. Part of: Noise nuisance First published: 27 November 2014 Last updated: 6 June 2019 Documents Sound advice on noise PDF 961 KB This file may not be accessible. Complainants details are kept confidential. A statutory nuisance is a legal term and covers significant or unreasonable noise which stops you enjoying your property. Dont worry we wont send you spam or share your email address with anyone. 0000002108 00000 n Complaints Council housing fraud Buy your council home Repairs and maintenance You're likely to be responsible for things like: fixing a curtain or shower rail getting keys cut if you lose. They can cost money, but is still cheaper than taking legal action. It states: "What may be acceptable at 10pm on a. To report an adult or child social .