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Hell they got there money so send the tickets. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. Once we got into the venue we were told we had no seats that it was general admission. I know that the people who bought direct from the venue already have their ticket downloads available, so this seller does too. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. Since June of 2022, listing for sale MLB tickets has been an absolute train wreck. Help us improve this article with your feedback. The event is tonight. On 4/11/23 I sold 4 premium tickets to the Cubs/dodger game on Stubhub. Solved: Why would seller unnecessarily delay ticket delive - StubHub If you do not receive your tickets in time for your event, StubHub will attempt to issue you replacement tickets. Thanks! To check your expected delivery date, look at the 'Ready' date in the order details. The Stubhub site indicated the tickets would be available by December 29th as a mobile transfer, a method commonly used these days. and our Not the greatest arrangement, but I have had tickets delivered fairly close to game days before, so I trusted them. 24/7 customer support: Why does it out that date if closer to 24 hours? You will enter your community username and new password and done! Sign up to receive our free weekly newsletter. I am listing mobile Yankees tickets from Ticketmaster. Musicians can get sick and sporting events can get canceled. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. After the switch, you will enter the email address you use to access the community in order to reset your password. I was told, "This time it is nothing we can do." Has anyone experienced this? It should be when you pay for the tickets then the tickets should be sent . should i just buy elsewhere while i still can? Sellers will face penalties or could lose their accounts if they don't ship or cause problems for their buyers. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Needless to say this happened 7 times with me calling the company each time telling these are the same tickets, that I have sold and can someone please make this stop, I was told it was being escalated and sent to tier 2, I continued to call after 5 days because I never received my money from the sales, I was to wait 7 days, I was told to put in a new payment method, they then took 400.00 from my checking account saying I would have to pay for all those tickets that was cancelled and not delivered, I said, "But I called you daily.