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The "not working" case has the dock plugged into the laptop USB-C, but you didn't tell us whether having the USB-C dock connected causes the laptop HDMI to fail or you are unplugging the monitor from the laptop HDMI and . Connection May be Detected But There May be Black Screen. There may be connection error even though the USB C port can supply video out signal. 10-13-2017 Samsung provides such a feature called DeX, which is a desktop experience on their newer devices when connected to an external display. (USB-C always uses DisplayPort output even if an adapter/dock later converts that signal to HDMI.) Note:If youre having trouble setting up multiple monitors on Surface, seeTroubleshoot connecting Surface to a second screen. 3. This goes beyond my abilities for the time being. However, such problems happen due to security issues or slowdown errors found in PC. 10-17-2020 08:02 PM. Below stated are some of the possible solutions for USB C to HDMI not working on androidand PC. Interested in how to Fix USB to HDMI Adapter not Working in Windows 11?This video will show you how to do it! Some people have even posted on the Microsoft forums about their USB to HDMI adapters not working. Find USB Settings, then drill down to USB selective suspend setting. Then, turn your device back on. Monitors connecting using HDMI via USB C hub is not detected in windows 10 If those didnt work, here are more possibilities: If your system has more than one video output port, try plugging your external monitor into one of the other video output ports. 1. 1. Troubleshoot connecting Surface to a second screen. I tried updating the video adapters Drivers and USB c Drivers on the laptop but it . At that time I had to format the computer, and the problem persisted. You will also learn the few simple steps to resolve the issue all by yourself with no step skipped. The majority of the users have claimed that their USB C to HDMI stopped working after the update of Windows 10. Check to be sure the connection between the USB C and the display has no issues by checking the connecting medium such as the cable. Youd better remove the adapter from your computer while performing a reboot. If you confirm that theres no problem between your computer and the adapter, then please move on to the next fix.